Completely useless company. I SHOULD have known better They are they same people that used to be talk talk. This lot can't speak English. So straight away you can bet that your order will be wrong or a the very least mis sold. Then when you cancel within the 14 days you will get the run around. The staff at the store (Brixton and old Kent Road) are lazy dont listen and will try to sell you a tariff that is worst than going directly to the carrier. They are middle men and have absolutely no usefulness what so ever. I ordered a upgrade to a sim only contract. They sent the wrong phone and charged me more on the tariff which gave me less data per month. Then had the front after I sent it all back to phone the following week to ask if I would like another upgrade. My advise is never use them for anything. They clearly hire imbosiles to sell phones and contracts because none of them can read a simple contract. None understand consumer law or even customer service. Its clear that they like talk talk are only interested in getting people to sign up to a 2 year contract. That's how they make money. SO DON'T, go instead to the carrier and get a better deal. Carphone warehouse have never been good even when they had their own store and were not working from inside Curry PC World. If currys PC World are smart they would remove carphone warehouse from their stores before the reviews also affect people their sales and the public visiting their place of business.