This company is an absolute joke! Boght an unlocked samsung A3 phone that didn't last longer than 2 weeks. Unfortunately as I went on a trip a week after I bought it, I was left with no phone while abroad and not only that, but all the pictures that were taken on the trip have been lost.
As soon as i got back home I took the phone to the shop. The 30 days for the refound were passed so they offered to fix the phone. 3 weeks after.... I am still waiting for my phone. They have lost my phone, offered me a different USED phone which obvusly I refused. They keep telling me the phone will be here in 3 days, this is the 4th time I go to the shop and NOTHING has been done. The manager rolls her eyes when she see me coming (How rude!)
All in all, absolutely awful experience, I will NEVER get a phone here, and I have had a contract with them for 2 years! thanks gone the time is over now.
9 years ago
Carphone Warehouse has a
1.6
average rating
from
1,631
reviews
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