Ordered a phone on Black Friday at £99.99 expected it to turn up Monday as stated via the email I received from them. Comes to Monday and no phone. Phoned up got told I'd have to reorder the phone now at full price £179.99 and that the phone I wanted is no longer in stock!! Yet I have an email that states that I have ordered the phone and it will be on it's way!!!! What the hell!! who the is running this company, honestly its absolute shambles. I had one hell of a problem when I preordered my iphone 6s in store aswell. This really is the last time I ever use Carphone Warehouse.