DO NOT BUY ANYTHING FROM CAR PHONE WAREHOUSE!!!!!! Worst store ever!! I bought a Samsung Galaxy J5 from their Stirling store on 27/12/15. I found them very nice while I was buying the phone but after I left the store with my new phone I tried to assign a basic ringing tone, NOT some nonsense " wind in the trees" ringtone and couldn't find one so after 5mins of leaving the store I returned and spoke with someone called Kenny and found him arrogant and cheeky. He told me it would cost me £15 for them to help me. I explained I only needed a minute of his time. Again he told me it would cost me £15 so I told him I had just spent £185 in his store and was he telling me that now they had my money they couldn't care less unless I partted with more. He arrogantly replied "yes, that's exactly what I'm telling you" I told him I was gonna write a review about my experience to which he replied "good, thanks now. Have a nice day" If that's how that store trains their staff, what chance have you got?? I'm going to write to their head office but I'm really not expecting them to be any different. I'll NEVER go near that store again and I'd advise anyone else the same. I'm disgusted with their service.