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Colin Robinson
Islington branch Disgusting customer service from a very ignorant, unprofessional assistant manager. I Had an item delivered to this store that My daughter bought and paid for from the currys website. Over a week after ordering She went to the store to enquire on the whereabouts of the item only to be told it wasn't there. I phoned currys to find out what was going on to be informed it had been delivered 2 days after ordering and was indeed in the store. I myself went back to the store to find out what was going on, the shop assistant was unhelpful and refused to give me the item as my daughter had paid for it. He asked the assistant manager to take over, he agreed then persisted in walking past me 4 times totally ignoring me. My daughter sent me a picture of the payment card and order confirmation to be told this wasn't good enough and she would have to come to the store herself and bring her card as proof. She is in fact studying for her exams and this was a total waste of her time. I think Carphone warehouse really need to look at who they employ at the Islington branch as their current staff members are very rude, unprofessional and have no customer service skills whatsoever
8 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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