Hi had a delivery for my Samsung galaxy note 4 from dpd courier delivery service he asked me my name and sign the device ok gone inside opened the outer packing damaged box and seal broken opened the box no phone and battery just accessories in the box so I looked outside the dpd driver richard a black guy from Birmingham was gone so I phoned carphone warehouse upand told them the problem they messed me about for a full week saying investigation will take place after the warehouse claiming it was scanned and dpd courier delivery service saying it was all clear from there side operator told soooo sorry we can't help you with this you signed for it lmao the cheeky bastardz told me take it up the trading standards the wouldn't let me speak to any manager accused of being a thief just blagging me that let us call u back .carphone warehouse have got robbing thiefs working for them and so have dpd courier delivery service taking customers handset and batterys out before delivery then carphone warehouse is saying take it up with trading standards both company are really poor in there services damaged items things missing avoid them try some other company for contract phone and try professional courier delivery company not ThIEVES not even worth one star review absolutely poor companies avoid