Due an upgrade with EE and Carphone Warehouse had the best deal for the phone I wanted on their website. Went into my local store (Worcester High Street) where the salesman couldn't have been less interested and was positively disdainful about my choice of phone. He then told me that the deal is seen was online only and they had nothing even similar available in store. So I went home and ordered online on Friday afternoon. Due to the bank holiday, the handset will not be delivered until Tuesday, which is fine. However, I got up this morning and my current handset now has no network connection. I rang Carphone Warehouse to be told that they have already ported my number to the new handset and that they cannot reverse this. So I now have no phone for three days. Oh and my mobile number is the contact for delivery of the new handset. Their genius knows no bounds and I will never use them to buy anything again.