I have never had such bad a experience as I did with Carphone Warehouse, my sim was not transferred over at the time it was promised which was still not resolved the following day as promised when I called on the 9th, i had no updates when it was promised, I had no phone call back as promised, I had to drive down to Vodafone myself to get them to unlock it for me and they informed me that my order was still open ( it should be set as in process or something) and Carphone Warehouse made no notes or request for the SIM card to move over, all the requests I made over the phone was not on my profile, they had to personally call the port people to get my SIM card unlocked. Absolutely unacceptable and to make matters even worse, an agent at Carphone Warehouse cut the phone on me on the 10th when I was trying to explain my situation and asked for an update. I was not rude nor did I raise my voice. I was unable to work for 2 days! This is unacceptable and very disappointing! I made to orders and I had to cancel them all because of how unreliable and unprofessional the company is. To say I’m disappointed is an understatement. The worst customer service I have ever had, they truly don’t care. I will never deal with this company again, I don’t care how cheap it is, is not worth the stress I was under for two days.