My husband's mobile phone eventually "gave up the ghost" and was totally inoperable - no SIM card, no new battery, no nothing would make it work so we decided on a new phone from the Wootton Bassett Road, Swindon, Carphone Warehouse. We are not good with technical terms and gadgets, but Davesh was so helpful that I felt quite knowledgeable by the time we left. There was no pushy, hard-sell tactics which is what I thought we would get. Instead, Davesh was extremely professional, helpful and very polite! His colleague, Jean Paul was just as helpful, friendly and professional. If Carphone Warehouse employ staff of their calibre, customers can certainly buy from this company with complete confidence. Thank you Davesh and Jean Paul and well done for being great examples to your employers!