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Anonymous
Terrible customer service, ordered a phone for next day delivery which didn't happen. I'd taken a day unpaid off work to wait for it, so was annoyed when it wasn't going to be delivered. I decided to phone up and cancel the order and collect in store myself. After speaking to several 'customer service' assistants I was given different, contradicting information from each one, and was eventually assured that the order was being cancelled and would be returned to warehouse instead of being delivered to me. Needless to say getting a text this morning to give me a delivery time slot was not appreciated
8 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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