They'll tell you anything to get a sale... After placing an online order for a phone to be delivered to specific store for me to pick up on a specific day, my card was blocked by my bank because of increased fraudulent activity, and delayed delivery. After getting it unblocked and calling CPW to proceed with the order, I also made it abundantly clear of the urgency that it be delivered by the specified day, due to me working onboard a cruise ship, and having a short timeframe to collect the phone. I was assured the phone would be at the chosen store on the specified day, and finalised the order. Today I get to the store only to find no phone waiting for me. After calling CPW, I'm then told deliveries to the store take longer than to the home, and that it will be there Monday or Tuesday next week, which of course is useless to me when I'll be at sea again for several weeks. So much for their assurances then eh? Last time I buy from them, I'd rather pay extra and get the service I expect, than deal with these incompetent and greedy idiots again.