The store near Audley Blackburn has to be one of the worst stores i have come accross, and i have been a customer of CPW for years, I went to purchase a new sim free phone yesterday and by no means not a cheap one, I entered the premises, and whilst the staff were all sat behind the counters helping people, unlike other stores there were no staff walking round the store welcoming and greeting , and directing you to a member of staff or to say im sorry but there is a little wait, after fifteen mins of looking at phones on my own, i decided to wait near the counter, I thought i would do a test and see if anyone would speak to me first, i saw people coming into the store and being served as though i was invinsible, i eventully went up to the counter and stated about time, I stated to ben i were looking for a new phone, and whilst i had an idea of what i wanted, at no time did he offer to show me a phone , or give any details of any handsets available, very very shocking service, and i wonder if the staff are glued to the seats as not one stood up, or made any form of eye contact, compared to other stores who meet you as soon as you enter, and direct you , this is a shocking customer experience, i ended up buying the phone i intended, but at no time was i given any help from any staff member.