To give context to the review below " only Jonathan in the brunch" was billegarant to my 60 year old mother who queried the cost of an item she had bought a few weeks ago. Rather than explaining politely, he forcefully said " that was never the cost. It NEVER cost that much" and looked at her as if she was stupid as he walked away. I have never come across such aggressive and unfriendly behaviour from a customer service personal before. Especially as it was directed to a much older woman.
I have never written a negative review before, but felt I needed to as I will not tolerate anyone speaking to someone's mother in a condescending manner.
I asked to speak to the brunch manager, I was informed he was not there.
8 years ago
Carphone Warehouse has a
1.6
average rating
from
1,631
reviews
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