Money grabbing company appalling customer service from you and ID mobile phone has never worked and after many visits phone calls and emails I cancelled DD in May and asked for contract to be cancelled as as far as concerned you have never honoured your end snd kept passing me from pillar to post was told would have to pay to get out said this was totally unacceptable snd then eventually was told that my complaint had been sent to a manager to sort out until today I had received nothing no manager has ever been in touch then get demanding letter saying owe money snd will be taken to court' rung up on hold for ages to then be told there is no log stating termination of contract etc!!! I have 15 emails saying different now driving from one shop to another to be told have to pay 250 to get out of something which has never worked or go to court! I upheld my end of bargain by paying first months rental Despite never having a working phone you have never honoured contract and your Customer service is absolutely disgusting I want to warn everyone stay away from Carphone warehouse snd ID mobile all they do is blame each other and lie