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Anonymous
Bought a Huawei Mate S on Tuesday for a click&collect. The e-mail stated if the order was made before 5pm it would be a next-day delivery to the store (I made the order at 1pm). I received a text at 8pm to say it has been dispatched... therefore I expected the phone to be there by Wednesday afternoon at least. So I popped into the shop it was supposed to be delivered to and they said "No it hasn't been dispatched yet"... so I showed the guy in the shop the text I received and he showed me his screen that the order status was still "open" therefore it hasn't been dispatched. He said "You will receive an e-mail possibly tomorrow to say you can collect it" It's Thursday afternoon now it has been 2 days! I asked for a click and collect for a reason! Still no e-mail!!! Will be coming back as soon as I have my phone to give a review.
8 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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