Carphone Warehouse/Currys-PC World... Alban Park, Warrington... I went into this store with my stepfather to upgrade my phone to Samsung 7 Edge... I brought with me my old phone as I was trading this in... On speaking to a member of staff called Daniel,I was informed it would cost me £15 to transfer my data from my old phone to my new... As I didn't want to lose my personal data I agreed to the fee... After what I thought was a really good and helpful transaction, I realised after reading my invoice Daniel had dishonestly and very sneakily signed me up to their Geek Squad insurance plan... What he dishonesty told me I was paying £15 pound for wasn't to transfer my data to my new phone,but was actually the first payment for their Geek Squad insurance... At no time was it made clear I was being signed up to this insurance,nor was the insurance even explained to me... To make matters worse my stepfather was getting the contract out for me in his name and through his account, however Daniel got me to sign all documentsorts relating to their Geek Squad insurance... including the direct debit guarantee,all the while making me believe I was signing trade in documents relating to my old phone... This type of behavior is illegal and should be dealt with as such... My stepfather has contacted Geek Squad who have agreed to refund the first payment and cancel the policy,however I have still not received the promised email detailing they have done this... Anyone planning on getting a contract from Carphone Warehouse should be vigilant, and make sure to check you are not being duped into signing for something you don't want... I believed businesses were passed such underhanded techniques to steal money from honest customers, I guess Carphone Warehouse never got that memo... BUYER BEWARE...