Went into a Carphone Warehouse store in Berkshire today. I asked to puchase a SONY XA on PAYG. As I've washed my hands with all phone contracts. When the person brought out the phone firstly it was unsealed and secondly it didnt have earphones which i thought was strange. So i questioned it and the reply from the advisor was it dont come with headphones anymore. An it clearly doesn't come with a security seal either. Moments later i walk out and go into EE who assure me it contains earphones in the box. But then........wait for it. I go to order it through cpw telesales who assure me it comes sealed with all accessories inc. Earphones lmao. Avoid if i were you. Im guessing in my opinion as im not applying for a contract im not worth the customer service. As the telesales bloke decided to lecture me as to how much payg top ups wpuld cost me lol blatant tactics to steer ppl into 24 month contracts they might not be able to afford.