the phone broke within the 28 days warrenty so they sent it off to be 'fixed' I later rang up to find out that apple say they should of replaced it Under the 28 days warrenty, they point blank refused to replace it as mine had been 'sent off' ", apple tracked the parcel to theire stock room, they still refused in the end I had to get apple to send me a voucher to replace the phone of £540 and they would take it out with car phone warehouse but not to mention I had traveled a half an hour journey 3 times to try resolve this and not to mention I was 90 muinites late for workView less