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P Adams
Worst company ever. Please take advice and avoid. firstly they sold me an illegal contract when i was under aged. On my 18th birthday i tried to cancel this then which they said no and were very rude.... So 4 years later i decide to give them another shot... on wednesday i ordered 2 phone contracts... friday? still no phones... so i phone them up where they assure me the checks have passed however because of no phones being delivered they will cancel that order and give me a new one but with a better deal. they tell me on sunday it will be here 100% and that it has all gone through ok ... roll on sunday .. any phone?- No ... so i then phone them up .. they say i have no orders and no order history either (useless/ an indian chap).... i then go on the fb page... they say that my order had gone through but has failed check so now i cant get an order for 30 days.... so i then phone up again .. this time they have no record of the first order but the second order actually failed as i got 2 phones in the same day ... phone up again to different department and they say that as they were with the same network ..it should be absolutely fine....next thing the orders have both now vanished again ... very rude people... not helpful at all . they then try and get me to sign up for these phones i want to get for the 4th time... i have spent a total of 4 hours on hold and 3 hours speaking to different people.. i have never had such a sham of a company. there is loads more i can go into but that would take days .. just awful!!!!!!!! they don't know what they are talking about... biggest regret is ever trying to give this sham of a company another chance... i hope they go bankrupt if their customers are going to get treated like how i have
8 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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