The customer service team need to stop hanging up on customers, telling lies and trying to patronise them. Maybe listen and provide consistent information. People should be warned about your company. The standard robotic response "I'm so sorry to hear about that" is all they are capable of, while they mislead the customer and dodge providing any real assistance. You only have a customer service team to make additional money for the calls
8 years ago
Carphone Warehouse has a
1.6
average rating
from
1,631
reviews
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