I ordered a contract phone on Sunday. It stated 1 day delivery (which i allowed until Tuesday with it being a weekend). It also stated that if there were any issues with regards to the order I would be contacted within 1 day. After 2 complaint emails, on Wednesday afternoon (3 and a half days later) they decide to reply telling me that the network provider have not accepted my application. Absolutely disgusting service. I have now been without a phone since it broke on Sunday and have to now go and order elsewhere. All this could have been sorted on Monday if they weren't so disorganised. Terrible service, I suggest to anybody even contemplating using their service to go elsewhere before being messed around as I have been!