This is not the first time I've been to this store hoping that it was a one-off bad experience. Usually I love the warehouse stores to every one I've been, but this one. Shocking lack of knowledge and interest, and the worst is lady who's happen to be I believe a manager. Her attitude is pretty much "you buy or you jog off!", to which I would have bought expensive piece of equipment in cash if not her. Her colleagues seen to be watched ("sell or don't waste time"), not able to learn about gadgets they sell as they should only concentrate on selling. I felt really sorry for the guys. I was greeted with "what you want?" from her and find this unacceptable. If I asked a simple question such as price, and when they can get my equipment, I was told to go online and find out for myself. To top it all off as soon as she realised she lost me as a customer she ran off to her chair and left me. I never leave bad reviews, as everyone can have a bad day occasionally, however this has happened time and time again and I'm mean time I have bought 3 phones, tablet and smart watch elsewhere. I'd recommend for others too- there's a Carphone warehouse right outside this one and they have really friendly, knowledgeable and helpful staff over there. Customer service on the Golden Square store seems to be some alien thing, and when staff know less than a frozen chicken nugget then what's the point of having then in the first place