BE WARNED. not sure if that kind of customer service is part of CARPHONE WAREHOUSE training but at least one employee will LIE STRAIGHT TO YOUR FACE if they damage your property and hang you out to dry. when getting my phone back after a repair which was perfectly i noticed that the gorilla screen cover was replaced with a thin flimsy foil which had more bubble than a glass of coke. as i was not warned about possible damage to that employee reluctantly offered to "order a new protector" and he would phone when it was ready for collection. that was over to weeks ago. i also phoned customer helpline and complained about the dishonest behavior. they where sorry put me on hold and after i was waiting 10 minutes the call disconnected. so thanks for nothing. NEVER EVER USE CARPHONE WAREHOUSE AS IT WILL TREAT YOU WITH CONTENT