I wanted 3 iphones on my ee contract fo me wife and son, carphone warehouse talked me inro having 1 with ee, 1 with id and 1 with o2. Phones arrived but i changed my mind and took the back to store 5 days later ( inside the 14 day cooling off period ) was told i would get refund within 5 days, im still waitin after 4 weeks, i have been back to store twice, called 11 time and emailed twice. Same story everytime, warehouse is still processing the return. I have sent a complaint and got same nswer as above. Small claims cort next. Take my advice and stay away. I got a better deal direct withh ee and all 3 phones now on 1 contract