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CARPHONE WAREHOUSE NEVER AGAIN !!!
BEWARE OF THIS COMPANY. THEY CHARGE FOR NON-EXISTENT STOCK AND NOT REFUNDING YOUR MONEY. ORDER AT YOUR OWN PERIL. I have, regrettably, ordered a phone online, at the end of February 2017 which showed available at the time. Prior to placing the order, I checked both on the phone with Customer Services and also separately online via Customer Services employee, whether the item was in stock. I was assured it was! Placed the order for next day collection from a branch. They charged me straightaway but immediately after, they sent me an email to say that item was not available. So I cancelled the order on the phone AND online. I received a text from them to confirm that they are HAVE REFUNDED, AS WELL AS BY EMAIL AND ON THE PHONE! All lies! They are messing about, not refunding. At the moment its been one month and I am still waiting for my own money that they are keeping!
7 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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Alice, Customer Support

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