It is first time I ordered a contract from carphone warehouse but I wished I did not do this mistake the mistake which I will not forget all my life!!! First of all of, once you place an order with that is mean you put yourself in a mess or trapped yourself with situation that will break your heart before breaking your pocket. I did a very silly mistake this time and got a listen but it was my fault NOT to check out the review rate before placing an order!!! If I checked out this reviews which carphone warehouse has a ridiculous rating!!! Then I definitely wouldn't place an order... I have placed an order 01/05/2017, then next day I wanted to cancel it the guy on the phone he was too far away to be a professional advisor he did nothing to solve my problem but to put me on more trouble, now I do not know what exactly happened?!!! Neither I received the nor it has been cancelled!!! That is mean they keep my details on thier system as an active while I am sure they will send me my order nor they will cancel it, after few weeks they keep sending me bills and if I refuse to pay it they will send my details to credit check report company to punish me!!! Now I did the mistake and I will need seek legal advice to stop this thugs from harming me... It will be long and painful to at the end.... So please please avoid them and try another company instead. Don't do the same my mistake trust me I have nothing personal with carphone warehouse, they are just rubbish company.