I have just had the most confusing and irritating experience at Carphone Warehouse Wigan. I went in very concerned as I had just dropped my phone and cracked the screen. The assistants looked more like casual customers and any information was mumbled and confusing. After a chat I decided to buy covers for my phone. The boss who had been talkng with someone for a long time, disappeared in the back to look for something for me and then was too busy to come out again, so my phone had to go to him (out of sight of me) to have a screen fitted. The assistant dealing with me, constantly asked, to the point of irritation, about everything "Is that ok" even when I had already said "Yes". I came away irritated, wondering if I had done the right thing and worried because I had let my phone go out of sight and therefore, even more concerned than ever.