I have a Samsung A5 which keeps rebooting, been repaired twice, then exchanged. Still same problem with new phone. Reason to beleive Mashmellow software to blame. Told I could change to a differenet phone but would have to pay difference. I objected to this. Wrote to Head Office, got nowhere. Told them I googled problem- the fault is known but Samsung/CPW deny there is a problem. I now have a phone which is unreliable
7 years ago
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