Ive purchased all my phones from here for 20 years just purchased the Samsung s8 plus with new case screen protector and charger spent £1000 i was told i can get a free bluetooth speaker by the shop as its a offer for all customers so i asked in Mansfield for seasons store the lad told me to call customer services so i did that they told me i would recieve it in post i never received it so i called again and they said for me to go into the shop so i did that never got a call from the store i went in today asked if they had got anywhere regarding it they said they had called me and left voicemails which they have not she then said to me that she had contacted head office but not heard from them next minute she goes on a computer said oh theres a email in the archive folder saying im not eligible for the free speaker with me buying sim free when i was told from head office and customer service i would get one and i was eligible very unprofessional and the staff in store need more training on how to talk to people without attitude i will not be buying anything from that store again i dont like being lied to when i spent £1000 in there