Just back from Bedford St johns. Waited ages for service - the guy (Charlie!)who eventually served me seemed more interested in his computer. He knew nothing about the products - I asked which were Dual Sim - answer 'I think the Nokia 3 but I will have to look at the box - its in the store room'. Asked him about the difference between the WileyFox and the WileyFox + - answer 'the WileyFox + has a bigger screen' One look at the catalogue - both the same size screen. He clearly was bullsh+++ing me - so why would I believe anything he said. CW - get some mystery shoppers out there and sharpen up your act