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Alison
ordered a pay monthly deal samsung s8+ with free VR Headset, called to check on order and a really ignorent guy was adament i cancel and take a completely different deal instead, i said no and he hung up on me and refused to tell me anything about my order, the morning after i called, the ignorent advisor canceled my order out of spite, nothing they could do about it.. made another order, but only the phone came, no headset, called tham again and they told me it was in the same bag, and that im trying to con them into sending me another headset, and that if i cancel my contract, they will take me to court, iv experienced bad customer service, but this is off the scale shocking
7 years ago
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Alice, Customer Support

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