My contract ends in a week, so I went into my local store to have a look at the handsets. There was 2 sales staff working, one was busy with a customer (he is a senior member of staff, I know as my sister upgraded recently and was served by him). I was looking at the new Iphone and lifted it up to hold it in my hand - I wanted to see how it felt like and if its too big for me. The alarm then went off, and the guy came over to deactivate. His attitude was terrible, I know it must be annoying having to turn it off, but how else do you expect customers to look/feel the phone? I asked can I not hold, feel the phone and see what it looks like at the back. He they shrugged and turned it around. It then beeped again. His attitude made me feel like I was trying to steal the phone! No I simply want to check it out before forking out hundreds of pounds on a contract and handset. I just put the phone down and walked straight out. I understand the need to secure phones, but there's no point in having an alarm when its simply lifted up? All the other phones are on security wires, but don't beep. I then went to Tesco, and the sales assistant was so helpful and let me pick up the phone etc with no problems.