Aftercare Ordered 2 Samsung S8 phones costing £1378 on 29.08.17 which entitled me to 2 free VR Headsets. One headset was despatched on 03.10.17. When I telephoned Customer Service they said they would escalate it to their warehouse which would take 3 to 5 working days for a response. No one had called me as of 15.0.17. I lodged an official complaint about my complaint and how long it had taken to resolve and was told I would receive a response in another 3 to 5 working days. Customer Services have been unhelpful and speaking to a Manager eventually, after being told on several occasions Managers were not available, was useless. Still not received 2nd VR Headset or a telephone call. I buy all my phones and tablets from them but not now. Their Customer Service is the worst I have had the misfortune to have spoken to