Don't believe everything car phone warehouse tells you.l was persuaded to go on the id network on the understanding that if that network wasn't available then the phone drops to the next available network.Unfortunately this doesn't happen as all the available networks are forbidden and Id say that this service isn't available on their network. Car phone warehouse were not interested that they miss sold this phone so I am locked in to a two year contract.I can opt for cancelling the contract with Id by paying the outstanding two years premiums. As we appear to live in a bad reception area for id I have been unable to be contacted several times in an emergency. As carphone warehouse is guilty of deliberately mis-selling this product they should be putting it right.