A week ago my partener and I visited the Carphone shop in Freshney place Grimsby to look for a smartphone pay as you go each,being pensioners we really did need help,and I must say Emily was more than helpful ,she went above and beyond to explain to us,so we bought Nokia6 each,and she said if we were needing any help when we came into town again to call in and if she wasn’t there she said to ask for Alicia and she would help, and of coarse when we went in yesterday, she did show how to do things that we were not sure about,we was going to buy two cases for them but there was only one in stock. But no trouble they would order and post them to us as we live out of town,and we received them today I call that first class service,Well Done Carphone Warehouse you deserve five stars.