Never use click & collect with this useless outfit. Purchased a sim free iphone on Thursday, knowing I'd be out on Friday so chose to collect at my local pc world/currys/carphone warehouse. Issue 1 - received email saying it wouldn't arrive until Saturday. Not a major issue. Issue 2 - when going to pick it up the phone had "disappeared " even though I had an email saying it had been delivered by DPD. They eventually found it after I suggested the police be called as it had to have been stolen. Issue 3 - main issue, they then tried the hard sell for insurance, and refused to give me the phone I'd already paid for until i provided my post code, which I refused to do as they had no need for it because I wasn't taking their over priced cover. This ended in a mexican stand off where i gave them a made up postcode, making a mockery of their "security check". Attitude was disgraceful when exposing their blatant personal info trawl. Never again!!