***CPW MANAGERS COULD DAMAGE YOUR CREDIT RATING AND AFFECT YOUR CHANCE OF GETTING A CONTRACT!!! - READ THIS FIRST*** I’ll keep it to the point. Called to get a contract on Monday. My credit score is strong, agent on phone offered to send phone to my home, or a store. I asked to have sent to a store near where I was working. Next day I attended store to pick up phone. Store manager cancelled my order and tried to re-process (It was later confirmed by a CPW telephone agent it is ‘not unheard of’ so they can hit branch sales targets)! Whilst I had passed the Vodafone credit check with no issues, the CPW system flagged a concern (trying to but 2 phones in 24 hrs) and I was REFUSED MY PHONE!! WORSE STILL... repeated attempts to resolve this issue have meant Vodafone will now not issue a contract to me for THREE MONTHS and REPEATED CREDIT CHECKS FOR CARPHONE WAREHOUSE COULD DAMAGE MY CREDIT SCORE!! In the last 6 days I have called CPW repeatedly and tried to resolve with customer services... BUT WAIT... Customer services say THE ONLY PERSON WHO CAN RESOLVE THE COMPLAINT IS THE STORE MANAGER WHO ABUSED THE SYSTEM IN THE FIRST PLACE!!! This suggests the manager will not face any disciplinary action and CPW’s unscrupulous business practices will continue AND COULD AFFECT ALL FUTURE CUSTOMERS INCLUDING YOU!!! THROUGHOUT THIS WHOLE PROCESS I HAVE HAD NO CALL BACK, NO REPLY, NO CONTACT FROM CARPHONE WAREHOUSE! In addition, the customer service team on the phone have dropped my call repeatedly, despite my being polite, honest and never even swearing!!! If you have an issue, THEY COULD WASTE HOURS OF YOUR DAY! ALL I WANTED TO DO WAS BUY FROM THEM! I would never trade with this company again! THE WORST COMPANY I HAVE EVER DEALT WITH!