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Hayley Birchanall
If I could rate this as zero stars I would. I signed up for a new contract over the phone and was basically mis sold. I was advised my phone would arrive the next day, it didn’t it arrived a week later following 3 phone calls to customer services. I was asked which colour I would like, I asked for rose gold but the phone arrived in grey. Further phone call and visit to a store to be told eventually the I phone 6 only came in grey. I signed up to a contract after haggling to £26 a month, my contract arrived at £30 a month. I wrote an email complaining and no reply. Appalling customer service, a series of lies. I will never use or recommend your company ever again.
6 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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