My mom and I bought a new phone and got a new contract the day before travelling at Oxford Cornmarket Street . Which seemed a good deal however where were just deceived to buy two news contracts, one of the contracts were supposed to be cheaper but without seeing he did a contract with same price which I didn’t requested, in the end he didn’t show it to us the actual monthly contract price and I saw it was too late to change and now I’m stuck with the same price contract that I had prior to the actual contract. The guy didn't explain all of our rights and didn't mentioned about carphone warehouse doesn't accept returns and other stuff he left out and we are now stuck with the contracts. We were doing trade in with our phones so he said that the price that carphone warehouse would not change when we come back after a month away and the price that would've been paid would stay the same, when we came back we were surprised by the price had decreased and not what he promised to us. Also he was promising about the internet and TV would be cheaper. Last time I will be using Carphone warehouse