Carphone Warehouse is terrible the customer service department in India give all stores in the UK a bad name… I have only met one staff member in store who has been willing to help me and even then he is being passed around all different departments just being fobbed off! All I want is my money back and I have been fighting since January to do so as I was sent a cheque with only half of my name written on it therefore I cannot even bank it! To be waiting for over £800 refund since before Christmas is beyond a joke!! Never would I go back to Carphone Warehouse for anything once my refund is in my hands.