Poor Service. For two days I have bee looking at a certain pay as you go phone for my Mum. The price was £34.99 plus £10.00 top up or £34.99 if you choose to upgrade via you prepay network. I checked the price this morning and it has gone up to £49.99 plus £10.00 top up, and £49.99 for the pre-pay upgrade. However they have still advertised the £34.99 price, so I sent them a message, to advise the situation. They thanked me for letting them know... I asked if they would at least honour the price since it was their error, to which they replied no. I asked them if the store price was the same as online, they said the price was now £49.99 and they could not do a thing. I know prices change all the time......... I understand the process, however, I do not think to expect some form of a GWG was out of line considering they are advertising two prices........ disappointed to say to the least, they have not even acknowledged their error. As small as it may be....... the price increase is a lot............. so much for a 'price promise'. I checked local stock, the Beaumont Leys, Leicester branch showed available, I travelled there after work. First thing i notice is the store advertising the phone at £34.99... brilliant. I asked the man in the shop if we could see the phone, he advised they ad zero stock ( even though the website shows in stock ) he said we could order it in. Great, i asked for a pre-pay upgrade, they said they could not do it, and would need to speak to Vodaphone. I spoke with Vodafone while i was in the shop who said there should be no issue. The store manager then goes onto the shop floor to remove the price from the shelf. I then asked the store manager what network is the phone on with the price at £34.99. He them tells me it was a promotion and that it had ended....... and the best price he can offer me the phone at is £60.00. The manager failed to update the store with the correct price, apprently has no stock and tries to dupe me. Absolutly disgusted at the fact if my Mum had been on her own they would of charged her £60.00 for their error. Yet again, the website is incorrect, the store is advertising the wrong price and the customer suffers for their incompetence.