Never ever go here! The only thing they care about is their sale. After that, no one cares and no one takes any accountability. I’m shocked at how appalling their service is. I was told I’m due for a free upgrade, and to make a long story short, I never received a phone. They have however changed my tariff! I’ve spent hours on the phone and visited the Canary Wharf branch multiple times. 4 weeks later, Still nothing! You can’t complain to customer service, apparently their managers are never available and their link to submit a complaint on the website doesn’t work!!! I will never deal with them ever again and made sure I spread the word around so that others don’t fall in to the same trap I did!!