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Michelle Davies
Please bear with this it's going to be a rant! So....I changed my phone contract to Vodafone 88 days ago after receiving appalling service form O2. Please remember 88 days it's important. Samm needs a new phone contract, so I went into Carphone Warehouse with him today to sort it out. Simple I thought, but oh no! I go through the whole process - pick the phone, pass the credit check etc. To be told I can't have the contact! 😣. Why? Because I haven't had my Vodafone contract for 90 days! It's their rule apparently! Thou shall not apply for 2 Vodafone contacts in 90 days. When I asked them why I am more of a fraud risk today than in 2 days time, surprise surprise they couldn't answer me! Classic case of computer says NO! Then to add insult to injury Carphone Warehouse informed me that applying for 2 mobile phone contracts in 90 days could adversely affect my credit rating. Something they neglected to tell me upfront. Nice one!
6 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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