By far the worst company I have ever come across. Don’t go anywhere near them. The most deplorable customer service I have ever encountered. I have spent hours on the phone to them yet nothing ever seems to get recorded on their system and you have to keep going over the same thing repeatedly - that’s if you manage to speak to them and they don’t hang up on you. Everyone gives conflicting advice and you spend an eternity on hold. One serious word of warning - DO NOT trade in your phone by post. Regardless of how immaculate the condition and how safe the packaging they will tell you it’s damaged. They appear to have a standard email all set up and ready. NEVER EVER AGAIN!!!! I’ve given them one star simply because I couldn’t give them a zero!