On bank holiday Monday (27/08/2018) we arrived at the Redhill store at 4:50pm. We had checked both their store website and store phone machine which both said they were open until 5:30 even though it was bank holiday Monday. My boyfriend wanted to by an IPhone 8 out right, the man behind the counter said they had them in stock but it was in a security safe out back that takes 12 minutes to open so by the time they open the safe it will be 4 minutes passed their closing time.... very surprised I explained we thought they were open until 5:30 as that’s what their website and phone machine said. Both guys in store said they have no idea their manager has already left for the day and they just got told to close at 5 so not their problem. We asked if they’d be happy at all to stay that extra 4 minutes as my boyfriend just wanted to by the phone so all they’d have to do is run it through the till and that would be it, they wouldn’t have to set up anything. That was a no so we left. Quite annoying as we had gone over to redhill just to get the phone and thought we would have enough time to just pop in and buy it. Clearly Carphone Warehouse aren’t bothered about their customers and aren’t bothered about making a sale so we’ll be taking our business elsewhere