Ordered a pay as you go phone (£150) to my local CPW for next day delivery/collection. CPW sent it to the wrong store (over 500 miles away to Scotland rather than Cornwall). I went to collect my phone and was told I'll need to wait for my original phone to be delivered to the proper store. Even though the store I was collecting from had my phone in stock. This is your error not mine and you have £150 of my money??!! Poor customer service, the staff in store were lovely but unfortunately the customer service team (on the phone) are useless and waste your time and feed you a pack of lies