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A Lost Customer
A bunch of fraudsters that I'm starting to believe have been trained to lie. Trade-in value was promised 72 hours after they received the phone, it has now been over a month and STILL getting told '3 to 5 days' across 10 calls and 10 live chats chasing it up. I do not normally hold grudges but I will never, ever buy from this company again based on principle, regardless of how much cheaper their price is compared to their competitors.
6 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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Alice, Customer Support

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