Beware CPW use the delivery services of DPD - this company has the worst levels of customer service going.
I have waited in all day today to receive a new phone. Late afternoon i get a message to say they tried to deliver and even let a calling card. But they didn't. They've even tried to reschedule for Monday - which is no good for me as it means taking another day off work.
Worst still DPD customer service line is fully automated - it is not possible to speak to a person, unless YOU PHONE THEIR PREMIUM RATE TELEPHONE NUMBER!!
Scandalous.
I will certainly think again about CWP in the future.
6 years ago
Carphone Warehouse has a
1.6
average rating
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