Ordered a new mobile told I would get it the next day, emailed by Dpd and confirmed stayed in all day. Checked Dpd and change to 3 days later . Called Dpd (20 mins wait) they stated car phone had not put down for a weekend delivery. Had carphone on my landline line denying this! Who was lying! So I cancelled delivery and requested money back. Told it would take 3-5 working days. Now found out they only processed on Tuesday when I called back for a 3rd time as I received an email saying the phone had been delivered however, that was to carp hone warehouse. Called again and lied too. Still waiting for refund will never buy from this company again as they blantanly lied.