I went to buy a phone in this store in Beckton Gallions Reach. There was a girl who was at the counter didn't notice when I entered the store and I had to approach to her but she had no knowledge about phones and offers. She was looking at the male staff sitting next to her ( They both were having chat and laughing with each other and paid no attention towards me) every time I asked her a question regards the phone. I was interested to buy a Nokia 3.1 and the guy wasn't even bothered to help me instead he was taking mick out of the girl and making fun out of her as she had no knowledge in products what so ever. Every time I asked the girl a question she didn't reply to me instead she was looking at the guy and the guy was like, why you are looking at me for? They both were too busy having fun each other. I lost my patience and left the store with out buying the phone. That was absolutely disgraceful experience I had in that Carphonewarehouse store and it was so poor.